Australian Website Hosting Plans

Software Support

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Run CGI scripts from your own CGI-Bin. Contact forms and more use CGI. CGI-BIN

Practical Extraction and Reporting Language is an open source server side programming language extensively used for web scripts and to process data passed via the Common Gateway Interface from HTML forms etc. Perl scripts are not embedded within HTML pages and do not download to the web browser but reside on the server. They execute by being triggered from commands within HTML pages or other scripts and may produce HTML output that does download to the web browser. Perl

PHP is an open source, server-side HTML scripting language used to create dynamic Web pages. PHP is embedded within tags, so the author can move between HTML and PHP instead of using large amounts of code. Because PHP is executed on the server, the viewer cannot see the code. PHP can perform the same tasks as a CGI program can do and is compatible with many different kinds of databases. The Zend Optimizer is a free application that runs the files encoded by the Zend Guard, while enhancing the performance of PHP applications. Both PHP4 and PHP5 is available to the user. PHP4 & PHP5

Server Side Includes is used for using files that have commonly used code that can be reused by many webpages in your site. When you use a SSI file the server takes the entire content of the file and inserts it into the webpage, replacing the include code. As an example, imagine you have a large portal web site with links at the top, bottom and sides common to all pages (or a section of pages). To make the site easy to maintain you can have the header, footer, right menu and/or left menu as include files. So when there is a change to be made you just need to make the changes, save and upload the corresponding include file and not the many files using it. Server Side Includes (SSI)

FrontPage is the name of the application that is available from Microsoft to provide users with a graphical interface for the creation of web pages. This type of program is commonly referred to as an "HTML editor" because its job is to generate HTML files based on the commands executed in the page layout interface available to the user. Cpanel provides a direct interface for this program making is easier for the users to download their web pages. Other HTML editing packages that can be used include Adobe PageMill, Netscape composer, Mozilla composer and Macromedia Dreamweaver. The use of other HTML editors does not normally require a special interface. Frontpage Extensions

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Pricing Plans	A100 Plan	A200 Plan	A500 Plan	A1000 Plan	A2000 Plan	A4000 Plan
Price you will pay per month in Australian dollars. You can decide to continue or not with our company each month. While all plans allow you to pay monthly for the first three months, the smaller plans require that after the first three months you pay in minimum payments of at least 3 months or 6 months depending on the plan. Monthly Price Aust$	9.70	14.70	23.70	36.70	49.80	68.90
Yearly based subscriptions (in Australian dollars) are substantially discounted from our standard monthly prices. Annual Price Aust$	97.00	147.00	237.00	367.00	498.00	689.00
The more space you have the more files, pictures etc you can have on your web site, the more space you can have for email in boxes and the more data you can have for your data bases. Note that the space is also used for the Raw Log Files which are the basis for the spectacular information we provide on who has been looking at your web site. Disk Space in MB	100	200	500	1000	2000	4000
1GB of bandwidth is equal to over 100,000 typical webpage hits. The average account with us uses less than 2 GB of bandwidth a month. Your bandwidth number used will reset back to zero on the first of every month. Bandwidth in MB Per Month	2,000	4,000	10,000	20,000	40,000	60,000
Our 30 day almost unconditional guarantee. Should you be unsatisfied for almost any reason in the first 30 days of your hosting, we will refund you the amount you pay for the hosting. An exception to this occurs where the user has attempted to use the system for spamming or anything which is likely to have a significant detrimental effect on other users. 30-Day Money Back
Our unused refund policy allows you to discontinue your subscription part way through a year and we will refund you any amount unused. An exception to this occurs where the user has attempted to use the system for spamming or anything which is likely to have a significant detrimental effect on other users. Unused Refund Policy
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General Features	A100 Plan	A200 Plan	A500 Plan	A1000 Plan	A2000 Plan	A4000 Plan
Easy Control Panel for beginners or professionals. This is used for many purposes such as creating email accounts under the domain, creating subdomains and setting up any of a large number of preinstalled programs and scripts. It is also used to access a complete array of web statistics as well as account information. cPanel Control Panel
FTP allows you to upload your files at anytime you wish. All standard FTP clients such as CuteFTP and WS_FTP and many more are supported. You can create as many ftp accounts as you wish. Dreamweaver and FrontPage are supported for FTP connections Unlimited FTP Accounts
Rvskin is a control panel skin that enhances your control panel experience. Rv Skin
Experience rock solid and fast operating system with red hat enterprise linux solutions. Linux

Domain Support	A100 Plan	A200 Plan	A500 Plan	A1000 Plan	A2000 Plan	A4000 Plan
This includes being able to Host almost any domain extension. That is, international domains plus domains from any country. Host Your Own Domain Name
Create and manage multiple domains from one control panel. You can manage your domains using one FTP that has access to all your websites or you can create separate FTP accounts that are dedicated to specific domains. Please note that you only get one control panel for managing your domains. Unlimited domain hosting is limited by the amount of space you have and the amount of bandwidth you have. You can upgrade to the next plan at anytime if needed. Unlimited Domains hosted

Support	A100 Plan	A200 Plan	A500 Plan	A1000 Plan	A2000 Plan	A4000 Plan
Our technicians work around the clock to answer your Technical support emails. Please note that this 24/7 service is restricted to customer technical queries. All other queries including presales queries are handled on a daily basis either by email or by phone (see below) 24x7 E-mail Support
Please note that the Guaranteed 30 minute response is purely to customer technical questions. The technicians handling these queries do not have access to billing/pricing information and do not handle presales questions. All other queries including presales queries are handled on a daily basis either by email or by phone (see below) Guaranteed 30 Min Response
Telephone support is available from a local Melbourne Phone number or mobile phone number. This can be used for all queries. Telephone Support

Pre-Installed Scripts	A100 Plan	A200 Plan	A500 Plan	A1000 Plan	A2000 Plan	A4000 Plan
Fantastico is the leading automatic installer of website programs. It provides the ability to quickly install dozens of leading open source programs such as Content Management Systems (CMS) into your website. Each of these programs are Free for you or your clients to use. Fantastico Deluxe
The CGI-Center has numerous free popular CGI scripts for you to install and use in conjunction with your website. Guestbooks,counters and more are available for you to install. You don't need to be a web pro to install any scripts CGI-Center
The Add-on Script Manager has a number of additional free popular scripts for you to install and use in conjunction with your website. It currently includes a Bulletin Board System, a Chat program and a shopping cart. You don't need to be a web pro to install these scripts Addon Script Manager

Mail Features	A100 Plan	A200 Plan	A500 Plan	A1000 Plan	A2000 Plan	A4000 Plan
Unlimited means you can create as many pop 3 email accounts as your account resources (disk space and bandwidth) will allow you. Create emails accounts for your entire family or co-workers. Manage and check your email with programs like Outlook Express,Outlook 2003 or access it via your browser. Each email user gets their own webmail control panel. Unlimited POP3
Mail box aliases will allow you to setup multiple email addresses to go to a single mail box all from the comfort of your control panel. This is one of a number of weapons we provide to help with controlling spam. Unlimited Email Aliases
You can setup a mail forwarder. Doing this will forward all your mail to any email address you wish all from your control panel software. Unlimited Forwarders
Set up auto responders when you need to go on vacation or just to have them respond back when someone sends you an email. Unlimited Auto Responders
Create and manage newsletters or similar with unlimited mailing lists. You can send out multiple emails to your newsletter subscribers. Unlimited Mailing lists
Choose from two different web mail systems. Horde or Squirrelmail are both available from your Webmail control panel. Read your mail with an online browser. These programs allow you to send and receive emails from anywhere. WebMail
Use Spam Assassin to stop spam and unwanted emails. This interfaces to almost all client email programs. Set up white lists for domains you do not want marked as spam from your webmail control panel. Spam filters
Horde is both a piece of software and a project. The Horde Project comprises a set of Web-based productivity, messaging, and project-management applications. Horde is a web mail client where you can send and receive email from your browser. Horde
Choose from two different web mail systems. Horde or Squirrelmail are both available from your control panel. Read your mail with an online web browser. Web mail allows you to send and receive emails Squirrel Mail

Database	A100 Plan	A200 Plan	A500 Plan	A1000 Plan	A2000 Plan	A4000 Plan
MySQL (pronounced "my ess cue el") is an open source relational database management system (RDBMS) that uses Structured Query Language (SQL), the most popular language for adding, accessing, and processing data in a database. Because it is open source, anyone can download MySQL and tailor it to their needs in accordance with the general public license. MySQL is noted mainly for its speed, reliability, and flexibility. While you are not limited in the number of Databases, you are constrained by the total disk space allocated in your plan. Unlimited MySQL Databases
phpMyAdmin is a popular open source web application, written in PHP and published under the GNU General Public License, for managing MySQL databases. phpMyAdmin (phpPgAdmin)

E-Commerce	A100 Plan	A200 Plan	A500 Plan	A1000 Plan	A2000 Plan	A4000 Plan
osCommerce is an Open Source based online shop e-commerce solution that is available for free under the GNU General Public License. It features a rich set of out-of-the-box online shopping cart functionality that allows store owners to setup, run, and maintain their online stores with minimum effort and with no costs, fees, or limitations involved. osCommerce Shopping Cart
AgoraCart is a powerful "Free" and Open Source online shopping cart & e-commerce system that offers a very wide range of "out-of-the-box" features that allows you to setup any solution from a simple template based store, if you are a novice or beginner, to the integration of a complex visual design concept containing all the magic a creative web designer can summon forth. Agora Shopping Cart
CubeCart is an eCommerce script written with PHP & MySQL. This allows you to setup a very powerful online store. Cube Cart Shopping Cart
Short for Secure Sockets Layer, a protocol developed by Netscape for transmitting private documents via the Internet. SSL works by using a private key to encrypt data that is transferred over the SSL connection. Most browsers including Netscape Navigator and Internet Explorer support SSL, and many Web sites use the protocol to obtain confidential user information, such as credit card numbers. By convention, URLs that require an SSL connection start with https: instead of http SSL

Web Statistics	A100 Plan	A200 Plan	A500 Plan	A1000 Plan	A2000 Plan	A4000 Plan
AWStats gives an amazing amount of information on the users or visitors to your web site. Included in the statistics available from AWStats are the following: IP address of each User; Country associated with IP address; Search engine used to find website; Keyphrase used in search engine; Keywords used in search engine; Website that referred user; Page that they entered this site on; Pages that they viewed; Page that they exited on; Time spent browsing this website; Browser that the user used; Robots or spiders that visited the site; Error attempts at forbidden pages; Documents not found errors; Unauthorised attempts; AWstats
The Webalizer is a GPL application that generates web pages of analysis, from access and usage logs. It is one of the most commonly used web server administration tools today Webalizer
The Raw Access Logs section will give a user the ability to download the raw access logs for any given domain name on their account. This can be very useful information for tracking users movements and what they are visiting on a site. Raw Access Logs
The Bandwidth meter will show you how much bandwidth your web site is using. Graphs are included for your add-on domains and subdomains. Bandwidth Meter

Advanced Options	A100 Plan	A200 Plan	A500 Plan	A1000 Plan	A2000 Plan	A4000 Plan
A custom error page is a feature that allows you to replace the default error messages with ones you create. The default error messages tend to be fairly generic, and not particularly user-friendly, so making custom messages for your site is recommended. Custom Error Pages
Cron is the name of program that enables unix/Linux users to execute commands or scripts (groups of commands) automatically at a specified time/date. It is often used for running a backup script, but can be used for anything. A common use for it today is connecting to the internet and downloading your email Cron Jobs
You can password protect any directory or folder and give users the information to login. Useful if you have downloads you only want certain people to access. Password Protect Directories
Allows you to redirect any domain you wish to point somewhere else. Useful if you have more than one domain and want to redirect them to your main domain URL Redirects
MIME is Short for Multipurpose Internet Mail Extensions, a specification for formatting non-ASCII messages so that they can be sent over the Internet. This allows graphics, audio, and video files to sent and received. There are many predefined MIME types, such as GIF graphics files and PostScript files. It is also possible to define your own MIME types. In addition to e-mail applications, Web browsers also support various MIME types. This enables the browser to display or output files that are not in HTML format. MIME Types
A "handler" is an internal Apache representation of the action to be performed when a file is called. Generally, files have implicit handlers, based on the file type. Normally, all files are simply served by the server, but certain file types are "handled" separately. Apache Handlers
Bandwidth theft or "hotlinking" is direct linking to a web sites files (images, video, etc.). An example would be using an image tag to display a JPEG image you found on someone else's web page so it will appear on your own site or eBay auction listing etc. You can protect a range of extensions such as jpg, gif, bmp etc and you can specify specific websites where it will not be enabled. Hot Link Protection
SSH is available for free on request. As there are some security concerns with SSH, some restrictions do apply. Users will need to prove their identity in order for it to be implemented. Please contact us for further details. SSH (Telnet)
System administration backups are done automatically every day. Using the cPanel control panel, you have the option to backup your web site whenever you wish. Daily Backups

Other Features	A100 Plan	A200 Plan	A500 Plan	A1000 Plan	A2000 Plan	A4000 Plan
We have a very strict no adult content policy. While we support the concept of uncensored flow of information and ideas over the Internet and we do not actively monitor subscriber activity under normal circumstances, the fact remains that activity by any user can be detrimental to all other users on the same server or in the same group of IP addresses. For example, various Nanny programs tend to stop their users going to any website on a server simply because they detected something they didn't like on one website within that server. As a consequence of these types of problems we have Terms of Service that are more strict than most in terms of limiting the users from hosting adult web sites and similar. Please see out Terms of Service webpage. Adult Hosting
Specific activities that tend to use excessive central processor power could potentially be detrimental to all other users on the same server. Hosting IRC is one of these activities and is specifically banned. See out Terms of Service Webpage. IRC Hosting
Both our Terms of Service and Acceptable Use Policy very strictly forbid the use of our system for any spamming purposes. Our Money Back Guarantee has an exception for people who have attempted to use our system for spam. We do not provide refunds to spammers. Use for Spam

Pricing Plans	A100 Plan	A200 Plan	A500 Plan	A1000 Plan	A2000 Plan	A4000 Plan
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Note! For almost all software features we do not limit you or try to charge you extra. You are simply limited by the amount of resources (Hard Disk Space, Bandwidth, etc.) you have available for your account. Like always, please feel free to contact us if you have any questions or concerns.

Add On	Extra
This additional Disk space plus Bandwidth allocation is available to the A4000 plan only. For all other plans, additional disk and bandwidth is available by changing to a higher plan. Extra Disk and Bandwidth	Aust $16.90/month or $169/year for extra 1G Disk plus 15G Download.
A Unique IP address is typically needed when you purchase your own SSL certificate Unique IP Address	Aust $3.50 per month or $35.00 per year per IP address